Make sure only one person speaks at a time. Including video can be helpful because it lets people see who is talking and follow their body language. This helps people who are deaf or hard of hearing follow the meeting. The phone can be a media-enabled conference phone in the room or a smart phone.Īsk participants to say their names when they speak. Even people who did attend may want to go over the material again at their own convenience and pace.Īdd a conference phone as a participant by using the Invite More People icon. At the end of the meeting, you can get a transcript to share with the participants, so that people who were unable to attend can still benefit from the meeting. If you haven't arranged for the CART service yourself, you can confirm the contact details with the person using the service. This might be a specific person from the CART provider, or an alias used by all transcribers of that company. You need to invite a CART transcriber to a meeting or phone call in Skype for Business to get real-time captions. Many providers are happy to offer a demonstration. However, you must acquire them separately they are not automatically available when using Skype for Business. CART is also helpful for people who are not fluent in the speaker's language, as captioning is easier to follow than speech which may be accented or suffer from background noise.ĬART services are available worldwide and in many languages. It provides real-time text transcription of everything that is said. In this topicĬART makes it possible for people who are deaf or hard of hearing to participate fully in a Skype for Business meeting or phone call.

This topic tells you how you can make your Skype for Business meetings more accessible for people with disabilities using Communication Access Realtime Translation (CART), or real-time captioning. Office Accessibility Center > Accessibility support for Skype for Business

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